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The Importance of Netiquette (Online Etiquette) To Our Well-Being – Carole Francis-Smith

Carole hoped to talk us through the compassionately written Netiquette guidelines, sharing some of the...

Last updated 24 June 2024

Carole hoped to talk us through the compassionately written Netiquette guidelines, sharing some of the psychology behind her thinking.

Course Content

The Importance of Netiquette (Online Etiquette) To Our Well-Being – Carole Francis-Smith

Presenter

Carole Francis-Smith

I am a counselling psychologist working in private practice.

I currently provide therapy and supervision both face-to-face and online, run trainings for therapists considering working online (and other mental health/staff resilience areas), and business coaching for therapists setting up an online practice.

My doctoral research was in the Online Therapeutic Relationship from which I also became fascinated by online communications in broader contexts, especially where these impact on the work of therapists and the experiences of clients.

I have recently been taking a look at what can happen to compassion when communicating in online contexts and after a personal experience, produced a set of Netiquette guidelines which have been adopted by several organisations.

I research and write articles which particularly focus on the therapeutic relationship in online spaces, and look to support fellow therapists by keeping up with current dilemmas.