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About

Carole Francis-Smith

I am a counselling psychologist working in private practice.

I currently provide therapy and supervision both face-to-face and online, run trainings for therapists considering working online (and other mental health/staff resilience areas), and business coaching for therapists setting up an online practice.

My doctoral research was in the Online Therapeutic Relationship from which I also became fascinated by online communications in broader contexts, especially where these impact on the work of therapists and the experiences of clients.

I have recently been taking a look at what can happen to compassion when communicating in online contexts and after a personal experience, produced a set of Netiquette guidelines which have been adopted by several organisations.

I research and write articles which particularly focus on the therapeutic relationship in online spaces, and look to support fellow therapists by keeping up with current dilemmas.