Carole hoped to talk us through the compassionately written Netiquette guidelines, sharing some of the psychology behind her thinking.
Course Content
Presenter
![](https://onlinevents.co.uk/wp-content/uploads/2024/03/Carole-Francis-Smith.jpg)
I am a counselling psychologist working in private practice.
I currently provide therapy and supervision both face-to-face and online, run trainings for therapists considering working online (and other mental health/staff resilience areas), and business coaching for therapists setting up an online practice.
My doctoral research was in the Online Therapeutic Relationship from which I also became fascinated by online communications in broader contexts, especially where these impact on the work of therapists and the experiences of clients.
I have recently been taking a look at what can happen to compassion when communicating in online contexts and after a personal experience, produced a set of Netiquette guidelines which have been adopted by several organisations.
I research and write articles which particularly focus on the therapeutic relationship in online spaces, and look to support fellow therapists by keeping up with current dilemmas.