When dial up internet was a reality and encryption was an aspiration, Jo developed and provided online counselling services. Initially this was in response to the children and young people who contacted her via ‘MSN or Yahoo chat’ at the youth service where she worked in the late 90’s/early 2000’s. This was an increasing request, as a preferred method of communication by young people. As a direct result and with strong reservations, Jo embarked on online therapy training (with OLT) believing that while it may be helpful to communicate in this way – it was not ‘real counselling’. During a clinical supervision session with Anne Stokes, as part of that training, the potency and impact of therapeutic relating online became a reality.