What to do when you no longer feel you can talk with your partner, colleague, neighbour or friend? As professionals we often meet clients in conflict or get asked to solve work place difficulties. At times long interventions are not necessary, but what is needed is a method that helps parties to say what they need to say to each other and to be listened to by the one that matters, in a safe and structured context. When this is the case mediation can be utilised.
Mediation on a TA bases is real peacemaking at grassroots level. Building on TA as a social psychology I will share the basic principles of mediation and how to use it. The basic principles of confidentiality, impartial mediator and a voluntary process.
What can mediators do to help parties better express their thoughts and feelings in a way that minimises harm and increases understanding? And which styles of mediation are most suited to the basic principles of Restorative Justice? I will also present some findings done in Sweden on mediators styles with young offenders and victims and comparing these findings with relevant theoretical models from TA like for example ego states.
At the workshop I will mix presentations of the basic principles of mediation with short exercises to illustrate the advantages of the method. There will be opportunities for questions as well as comments during our time together.
Course Content
Presenter
Eleonore has been working with TA and Restorative Justice for more almost 30 years. Between 2004 to 2008 she had the governments commission to design national trainings for mediators of Victim Offender Mediation, was responsible for training and cooperation of partners in implementing VOM in Sweden at the Mediation Secretariat at the National Council for Crime Prevention. She was on the board of European Forum for Restorative Justice between 2008-2014. And one of the vice presidents of EATA until 2020.
Eleonore is on of the owners of Scandinavian Institute of Transactional Analysis, SITA providing training in TA.
In 2002 Eleonore published her book on Peermediation: Medkompis – medling och konflikthantering i skolan. 2012 she wrote a chapter on psychological games played by the mediator/facilitator and parties in mediation for The Swedish book on Psychological Games, Psykologiska spel utifrån transaktionsanalys.
This workshop in a collaboration between the Link Centre and Onlinevents
At the Link Centre we pride ourselves in delivering high quality options tailored to needs of clients and delivered in a relaxed, comfortable yet stimulating environment in which people feel safe to learn and develop. We work with individuals, groups, organisations, and educational establishments using the depth of our psychological knowledge, to facilitate growth and development.
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We also offer in-house coaching, training and consultancy that is tailored to the needs of our customers.
Our trainers and consultants are all fully qualified, experienced, skilled and accredited to both national and international level.
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