In this sixth conversation we consider therapeutically framed administration as performative support. This means administrative support for everyone in the organisation. Above all, it represents support for the organisation’s beneficiaries (whatever form the beneficiaries take).
We will discuss the role of humane and dynamic administration in The Containing Frame (Costa. 2025). The Containing Frame is conceptualised as a series of concentric circles where the beneficiary is at the centre, surrounded by the frontline supporters, who are in turn surrounded by the humane administrative and management structures. The circles are interdependent. Each circle depends on the others for their existence. But they also mutually support and enrich each other. The processes involved in this form of interdependent support are dynamic and they are humane.
Course Content
Presenter
After qualifying as a psychotherapist, Beverley Costa set up Mothertongue multi-ethnic counselling service (2000-2018) for multilingual clients. In 2009 she created a pool of mental health interpreters, in 2010 she established the national Bilingual Therapist and Mental Health Interpreter Forum and founded The Pásalo Project in 2017 www.pasaloproject.org to disseminate learning from Mothertongue.
She has trained over 5,000 therapists for NHS services and NGOs, in working therapeutically across languages and with interpreters since 2013. She is a Senior Practitioner Fellow at Birkbeck, University of London and a Senior Visiting Research Fellow at the University of Reading.
In 2020, Pásalo created an e-learning resource for the British Association for Counselling and Psychotherapy: The Social Response Cycle – about effective therapeutically framed social action.
https://www.bacp.co.uk/cpd/social-response-cycle-member-resource/
In the same year (2020), The Paul Hamlyn Foundation awarded The Pásalo Project funding through its Ideas and Pioneers programme to create a free e-learning resource on mental health and multilingualism https://www.pasaloproject.org/multilingualism-mental-health-and-psychological-therapy—course-content.html .
She has run Reflective Practice Support groups for interpreters, psychological therapists and counsellors, nurses, teachers, lawyers, and psychosocial workers. She has developed an introductory course in facilitator skills for running Reflective Practice Groups which has been delivered online to organisations in England, Scotland, Wales and Belgium. She is the author of Other Tongues -psychological therapies in a multilingual world https://tinyurl.com/Other-Tongues
I have been facilitating in Counselling & Psychotherapy programmes in the UK for more than 10 years.
I am currently the director at Temenos Education and have a private practice where I offer online Psychotherapy and Supervision using video and chat communication platforms along with virtual environments. I am also the co-founder of onlinevents which has grown to be the world’s largest library of online video and audio content with instant certification and a learning log.
I am also a past chair of the Association for Counselling & Therapy Online (ACTO) and have served for 6 years on the board of the World Association for Person Centered & Experiential Psychotherapy & Counselling. My passion to bring online learning into the field of Counselling & Psychotherapy has also led to the development of online experiential learning within the Temenos programme, facilitating the exposure of Temenos students to external tutors who are located in different parts of the world. Along with the inclusion of experiential learning of online Counselling & Psychotherapy for Temenos students so that they qualify with knowledge and practice in online communication and relationship.
